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In My Defense

CASE STUDY

Constructive feedback is more than identifying areas for improvement - it requires clarity, trust, and dialogue. When expectations remain unspoken, mentors and mentees may leave the same conversation with very different understandings.

Week 1

“If there’s one thing I’ve learned, it’s that student choice matters,” Quaid said as he climbed into Desiree’s car.

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He proudly described the gym lesson: students chose between two activities, stayed engaged, and still met the curriculum outcomes.

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“But during the debrief, Irene only talked about how she didn’t know what was happening.”

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“You explained it in your lesson plan, didn’t you?”

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“I wrote my rationale there.”

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Desiree glanced over as she merged onto the highway.

"So... she just didn't read it?"

Quaid shrugged.

"That's what it felt like."

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Week 2 & 3

Over the next two weeks, the drives home became routine, with Quaid bringing a new story each afternoon.

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One day, Irene criticized him for not switching games sooner.

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“To the game she had in her head?” Desiree asked.

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“Exactly.”

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Another day, she expected him to use equipment he hadn’t been shown.

Then came a different criticism.

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“Irene says I don’t take feedback well.”

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“You do tend to explain yourself,” Desiree said.

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“I’m not arguing. I’m providing context. If I misunderstood something, shouldn’t I be allowed to explain why?”

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For once, neither had an answer.

“I found that storage room by accident,” Desiree admitted. “It’s hidden by the music room.”

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“See? I didn’t even know it existed.”

Week 4

Quaid climbed into the car silently and handed Desiree a folded letter.

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“They’re recommending you fail?” she asked, her eyes widening.

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He nodded. Nearly every concern seemed tied to expectations that had never been clearly communicated: mandatory recess supervision, inadequate lesson plans, and a portfolio he thought was meant to span the entire program.

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Then he pointed to a sentence near the bottom:

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“Quaid is not receptive to feedback.”

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He sighed.

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"I think this all goes back to one lesson."

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Week 5

After the practicum officially ended, Quaid met with the Faculty of Education.

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He hoped he would finally have a chance to explain.

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Instead, he left feeling as though the decision had already been made. To continue in the program, he would have to repeat the practicum the following year.

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As he got onto the bus, he stared silently out the window.

"I guess," he finally thought, "We have different definitions of what feedback is."

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1

What does the case study teach us about differences in perceived receptivity to feedback?

How can mentors distinguish between thoughtful dialogue and defensiveness?

2

What effect might time pressure have on the quality of mentoring conversations? How would the conversation have changed if Irene had explored Quaid's reasoning more fully?

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Why was Irene more concerned about patterns of behaviour than isolated events? How can mentors help struggling students reflect on patterns rather than individual incidents?

5

Is it possible for every concern in the letter to have a reasonable explanation and still indicate a larger problem? Why or why not?

6

What lessons can mentors learn from this case about balancing support, challenge, and accountability?

Reflection Questions

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1

How does Katelyn's understanding of teaching evolve throughout the case?

What evidence suggests Katelyn is becoming a more reflective practitioner?

2

What specific teaching practices was Georgia initially trying to improve? What larger professional capacities was she trying to develop?

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How does the case illustrate the difference between covering content and creating meaningful learning experiences?

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How does Georgia move across multiple dimensions throughout the practicum?

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How can educators balance humility, curiosity, and confidence when teaching unfamiliar content?

Reflection Questions

HIllFinal.png

1

What does the case study teach us about differences in perceived receptivity to feedback?

How can mentors distinguish between thoughtful dialogue and defensiveness?

2

What effect might time pressure have on the quality of mentoring conversations? How would the conversation have changed if Irene had explored Quaid's reasoning more fully?

3

4

Why was Irene more concerned about patterns of behaviour than isolated events? How can mentors help struggling students reflect on patterns rather than individual incidents?

5

Is it possible for every concern in the letter to have a reasonable explanation and still indicate a larger problem? Why or why not?

6

What lessons can mentors learn from this case about balancing support, challenge, and accountability?

Reflection Questions

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